Shipping policy

 SHIPPING POLICY
Pakistan & International Shipping (With COD)
Effective Date: [1-Jan-2026]

  • 1. Order Processing Time
    Orders are processed within 1–3 business days after confirmation.
  • 2. Domestic Shipping – Pakistan
    Delivery Time: 2–5 business days
    Courier Partners: TCS / Leopards / Call Courier / Others
    Cash on Delivery Available
    Tracking number provided via SMS/email
  • 3. International Shipping
    Delivery Time: 7–15 business days
    Shipping charges calculated at checkout
    Tracking provided on all international orders
    International payments are prepaid only
  • 4. Customs, Duties & Taxes
    International shipments may be subject to customs duties & import taxes. These are the customer’s responsibility.
  • 5. Delivery Delays
    Delays may occur due to:
    Customs clearance
    Weather conditions
    Courier disruptions
    SUZA Care is not responsible for such delays.
  • 6. Incorrect Address
    Customers are responsible for providing accurate delivery details. Failed delivery due to incorrect address may result in re-shipping charges.
  • 7. Lost or Damaged Shipments
    If your order is lost or damaged, contact us within 24 hours of delivery at:
    📧 suzacare.official@gmail.com