Shipping policy
SHIPPING POLICY
Pakistan & International Shipping (With COD)
Effective Date: [1-Jan-2026]
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1. Order Processing Time
Orders are processed within 1–3 business days after confirmation. -
2. Domestic Shipping – Pakistan
Delivery Time: 2–5 business days
Courier Partners: TCS / Leopards / Call Courier / Others
Cash on Delivery Available
Tracking number provided via SMS/email -
3. International Shipping
Delivery Time: 7–15 business days
Shipping charges calculated at checkout
Tracking provided on all international orders
International payments are prepaid only -
4. Customs, Duties & Taxes
International shipments may be subject to customs duties & import taxes. These are the customer’s responsibility. -
5. Delivery Delays
Delays may occur due to:
Customs clearance
Weather conditions
Courier disruptions
SUZA Care is not responsible for such delays. -
6. Incorrect Address
Customers are responsible for providing accurate delivery details. Failed delivery due to incorrect address may result in re-shipping charges. -
7. Lost or Damaged Shipments
If your order is lost or damaged, contact us within 24 hours of delivery at:
📧 suzacare.official@gmail.com